Training & Consulting

The learning process happens in three phases; to hear, to know and to understand. However, it is what we do after we understand that determines true comprehension and the power of change.

Dr. Sandra Steen

Is your team inspired, motivated and empowered?

Is it time for a new beginning and a greater level of excellence within your organization?

Commit your TEAM or STAFF to a place of learning and personal advancement. This commitment can be clearly seen in those around you. Educate yourself and those around you.

Sandra Steen Consulting, LLC offers customized courses tailored just for your team.

Schedule a life-changing, skill-enhancing session for your organization in the following categories:


“It was a pleasure having you conduct our training. Your first hand knowledge of the industry was an invaluable asset that enhanced our appreciation of the training program. Our staff is already showing signs of brilliance in their sales performance, as well as a greater sense of control over their calls. Speaking on behalf of the entire staff, we thank you. You have proven to be an integral component of the Royal Caribbean Sales Team.

Manager, Royal Caribbean
Miami, FL

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In no small part, I credit you and your staff with the success we have enjoyed. Like no other training I have experienced in my twenty-year career at Frost Bank, you and your staff have become real partners with our banking team.

“The influence of your training is visible on a daily basis, clearly heard in the way we communicate and in the spirit of how we carry out our mission to our most valued clients. Thank you for all you have done. All things really are possible.”

Senior Vice President, Frost Bank
San Antonio, TX

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I always look forward to spending time with you and listening to your fascinating and inspiring messages. Heartfelt thanks for the superior script writing and on-site training and coaching you and your staff has provided. I believe that you have brought Highlights for Children to a new level of sales excellence. Our entire staff has thanked us for the opportunity to hear your inspirational messages. You offer highly professional training presentations and were able to pinpoint crucial areas to increase our sales productivity and profitability.

Vice President, Highlights for Children
Houston, TX


See Below for a Partial Client Listing

  • Advanced Telemarketing Corporation
  • Allstate
  • American Cancer Society
  • American Telemarketing Association
  • Arrington Travel Center
  • AT&T Universal Card Services
  • Atlanta Journal Constitution
  • C. Harris Publishing
  • Baseball Express
  • Blitz Research International
  • CEO Network
  • Children International
  • City of Houston
  • Concord Insurance Services
  • Credicard SA
  • Davox Corporation
  • Dow Chemical
  • Eagles Nest Christian Fellowship
  • Employee Involvement Association
  • Encounter 2000
  • Fidelity National Financial
  • Frost Bank
  • Gonzaba Medical Center
  • H-E-B
  • Highlights for Children
  • ICT
  • Integral Resources
  • JCPenney Life
  • JCPenney Telemarketing
  • La Quinta Inns
  • Laredo National Bank
  • Love and Faith Christian Center
  • McGaw Pharmaceuticals
  • Media Express
  • Mega Manufacturing
  • MWN Public Relations
  • New Creation Christian Fellowship
  • Norwest Card Service
  • PacifiCare of Texas
  • Pan Pacific Seminars
  • Proctor & Gamble Company
  • Prudential
  • Royal Caribbean Cruise Lines
  • Saint Anthony Publications
  • San Antonio SPURS
  • SBC
  • Sears Direct Response
  • SeaWorld of Texas
  • Security Service Federal Credit Union
  • ServiceMaster
  • Shell Global Oil
  • SITEL Corporation
  • SOMAR Telemarketing Corporation
  • Sony
  • Strategic Telecommunications
  • Telemarketing and Call Center Solutions
  • TexStar Bank
  • Transcom USA
  • University Health Systems
  • University of Texas at San Antonio
  • USAA
  • Wal-Mart